Agent Claiming More Than the Bond

Quick summary

How renters can think through claims that exceed the bond and what records to gather. Use this guide as a starting point, then check your lease, condition report and state or territory tenancy authority for your situation. If money is being claimed, a simple written timeline and clear photos usually help more than long arguments.

What to gather

Keep your lease, bond receipt, entry condition report, exit photos, repair invoices, cleaning receipts, emails and text messages in one folder. Clear records make it easier to compare claims with the actual condition of the property.

Useful next steps

Write down the issue, the amount involved and the evidence on each side. Ask for itemised costs where money is being claimed. Avoid agreeing to deductions until you understand what they relate to.

When to get extra help

If the amount is significant, the facts are disputed, or you feel pressured, contact your state or territory tenancy information service. This website provides general information only and is not a substitute for advice about your circumstances.

Is Agent Claiming More Than the Bond legal advice?

No. It is general information to help renters organise numbers and evidence before checking official sources or getting advice.

Which calculator should I use next?

Use the related calculator shown on this page to turn the guide into a simple estimate you can compare with quotes, deductions or moving budgets.