Bond refund message template
Write a bond refund request that is short, clear and easy to answer
State the property, tenancy end date, refund requested and evidence attached. If deductions are claimed, ask for an itemised response and supporting documents rather than arguing in broad terms.
Build the message in four parts
Practical example
Copy and adapt this simple message
Subject: Bond refund request — [property address]. The tenancy ended on [date] and the keys were returned on [date]. I am requesting return of $[amount] from the bond. I have attached the entry condition report, final photos and relevant receipts. If any deduction is proposed, please send an itemised amount, the reason for it and the supporting invoice, quote or other evidence. Please reply in writing by [reasonable date].
Replace every bracketed field before sending.
Keep the tone factual and avoid claims you cannot support.
Save the sent message and attachments with your other tenancy records.
Quick answer
A simple structure for requesting bond evidence and refund progress.
Quick estimate
A simple structure for requesting bond evidence and refund progress. Convert weekly rent into annual rent, then compare it with gross income and your real take-home budget.
What the percentage means
A 30% rent-to-income benchmark is a useful warning light, not a rule. Debt, transport, dependants, savings goals and irregular income can change what feels affordable.
Upfront costs matter
Bond, rent in advance, removalists, end-of-lease cleaning, utility setup and rent overlap can make a rental hard to afford even when the weekly rent looks manageable.
Use the calculator
Use the rental affordability calculator to compare weekly rent with annual income, then add a moving cost estimate before applying.
Related calculators
Frequently asked questions
Is the 30% rent rule always right?
No. It is only a benchmark. Your take-home pay, debts, transport, household costs and savings goals can make a lower or higher percentage feel different.
Should I include moving costs when checking affordability?
Yes. Bond, rent in advance, removalists, cleaning and utility setup can create a large upfront cost before the weekly rent even starts.
Disclaimer
This is general information only and not legal or financial advice.